Contact Numbers:

In an emergency, dial 999

For non emergency calls, please dial 101 or 0300 330 0101

How much does it cost to call 101?

Calls to 101 (from both landlines and mobile networks) cost 15 pence per call, no matter what time of day you call, or how long you are on the phone.

The 15p cost of the call goes to the telephony providers to cover the cost of carrying the calls. The police and government receive no money from calls to 101.

Accessible contact methods:
  • SMS: 66767
  • NGT Relay (formerly known as TextRelay): 18001 101
  • Fax: 01745 535 777
    This can be used for urgent and non-urgent calls. If you wish to use this system, please download and attach the fax form.
Email us:
Write to us at:
North Wales Police Headquarters 
Glan-y-Don 
Abergele Road 
Colwyn Bay 
LL29 8AW

If you know the officer or department you wish to receive your letter please include this as the first line of the address.

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