Contacting North Wales Police

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You can contact North Wales Police in the following ways:

By telephone

For non-emergencies dial: 101 or 0300 330 0101

Before calling this number, ask yourself if it really is a matter for the police or whether there might be another agency better placed to help you.

Follow this link to find other ways to resolve your issue or concern.


Calls to 101 from landlines and mobiles cost 15 pence per call, no matter what time of day you call or how long your call lasts.


In an emergency, if someone’s life is in danger or a crime is in progress, always dial: 999

Please only use this number for genuine emergencies.

Follow this link to find out more about when, and when not to, use the emergency line.


Write to us at:

North Wales Police Headquarters
Abergele Road
Colwyn Bay
LL29 8AW


If you know the officer or department you wish to receive your letter please include this as the first line of the address.


Fax: 01745 535777

This can be used for urgent and non-urgent calls. If you wish to use this system, please download and attach the fax form.


SMS: 66767

TextRelay: 18001 101



There are other ways to contact us too, please click on an icon below:


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