By Telephone
If you need police assistance in an EMERGENCY, you should always dial 999. This system is for real emergencies only, where there is an immediate threat to life or property. Please use it responsibly so that those with a real emergency can get through.
However, if you have a problem or query, or you are involved in a non-urgent incident requiring police attention, please call the number below.
NON-EMERGENCY: 0845 607 1002
Now you can dial 101, a 24 hour non emergency number for the Police in Wales where you can report problems that don't require a 999 response.
You will speak to your local Police force who will report the problem for you.
By Email
E-mail is not to be used in an emergency or to report a crime or incident to North Wales Police.
E-mail contact is provided for routine enquiries only and to allow you to pass information to the police. If the information you wish to pass relates to a crime or incident that has already been reported to the police can you please include the crime or incident number (if known) in the subject line or sufficient detail e.g. date, time, place to assist us in finding it in our records. To report a crime or incident please use the contact telephone numbers provided above.
northwalespolice@north-wales.police.uk
If you are Deaf, deafened, hard of hearing or speech impaired and unable to contact North Wales Police by voice telephone you can contact us by via Typetalk, Minicom, SMS text message or fax.
TypeTalk: 01978 294738
Minicom: 01978 294680
Emergency SMS Text Message (from 25th Sept 2008)
(click here for more information on how to use this service)
Fax: 01492 510777
This can be used for urgent and non-urgent calls. If you wish to use this system, please download and attach the fax form below.
Contact by Fax
By post
Should you wish to write to North Wales Police you may do so, please address your letter to:
North Wales Police Headquarters
Glan-y-Don
Abergele Road
Colwyn Bay
LL29 8AW
If you know the officer or department you wish to receive your letter please include this as the first line of the address.
Neighbourhood Policing Teams
Remember, you can always pop into your local police station or speak to officers patrolling your community.
Click here to access your Neighbourhood Policing Team and also local news, policing priorities and ways to interact with and influence the policing of your area.