Thanks and Complaints

Your feedback is important to enhance our future service. So whether you want to say thanks or make a complaint, we'd like to hear from you.

Is it an emergency?

If a crime is happening now or someone is in immediate danger, call 999.


What would you like to tell us?

I'm happy about something

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I'm unhappy about something

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Responding to Complaints Against the Police Service from the Public – Important Message

The ongoing public health issue presented by the Coronavirus is placing considerable demands on the police service at this time and the need to carefully consider where our resources are deployed is critical. Whilst we will continue to review all reports to North Wales Police concerning matters of dissatisfaction or formal complaints we would ask that you consider the challenges we currently face with regards this national crisis and as a consequence the timeliness of any initial response and/or resolution to such matters. We appreciate your understanding and patience during this difficult period.