Applying for Information

Information held on the Police National Computer (PNC)

Information held on the PNC such as details of convictions, cautions, warnings, reprimands and Penalty Notices for Disorder can be requested from the Association of Chief Police officers Criminal Records Office (ACRO). To obtain this information you will need to complete an ACRO subject access form (ACRO SAR 1) which can be found on the ACRO’s website by clicking the link below, the completed form, along with the £10.00 processing fee and valid forms of identification must be sent directly to ACRO using the address provided on the form.

Once received, you will receive a response in writing, within the statutory 40 day period.

(Insert link to ACRO form here)

All enquiries about requests made to ACRO, should be directed to ACRO on 08456013999.

Information held by NWP on local police systems

Information held on NWP’s local police systems such as crime reports, incident logs and statements can be requested directly from the force. Should you wish to request information held by NWP on local systems please download, print and complete the NWP subject access form which can be found by clicking the below;

(Insert link to form here)

Once you have printed and completed your application form, please either post to the address below or take it into any police station in the North Wales Area (please note, these forms will not be accepted at stations outside the North Wales Police area). The payment of a £10.00 fee and 2 documents of identification must accompany your completed NWP subject access form.

Please follow the instructions on the form carefully.

Once received, you will receive a response in writing, within the statutory 40 day period.

How to apply for information held on the PNC and NWP local police systems

If want to apply for information held on both the PNC and on NWP’s local police systems at the same time, you will need to complete both the ACRO SAR1 form and the NWP Subject Access form. You are only required to pay one statutory fee of £10.00. This will need to be sent to ACRO with your ACRO SA1 application. You will however, be required to send identification documents to both ACRO and NWP for each application.

(Insert link to ACRO form here)

(Insert link to NWP SAR form here)

Please follow the instructions on each form carefully.

Police Certificates

Individuals requiring Police Certificates in relation to applications for emigration, visas or residency for a number of countries including, but not limited to Australia, Canada, New Zealand, South Africa, and the United States of America, should download an application form via the Association of Chief Police Officers (ACPO) websites following the links to ACRO. However, it is your responsibility to confirm with the relevant Embassy, High Commission or requesting authority that a Police Certificate will be acceptable.

Please note that this Certificate is processed entirely by the ACPO Criminal Records Office (ACRO) and applications should not be returned to North Wales Police. All submissions and enquiries relating to this process should be directed to ACRO, who can be contacted as follows:

  • Telephone: 08456013999 (International callers: 0044 1962 871 111) during their office hours of 08:30-23:00 GMT, Monday-Friday.
  • Email: customer.services:acro.pnn.police.uk

(Insert link to ACPO here)

Request for Information for Employment Purposes (including individuals working with Children or Vulnerable people)

If you are going to work as paid employee or as a volunteer for an organisation and your work will bring you into contact with children or vulnerable adults you will be asked to apply for a Disclosure and Barring Service check, previously known as a Criminal Records Bureau Check (CRB) check, by your employer or prospective employer. Please go to DBS website and follow their procedures.

(Link to DBS website here)

For all other employment, NWP does not provide PNC or local disclosures for employment vetting purposes. If you require a police check for employment purposes, please contact Disclosure  Scotland on 08706096006 or via their website www.disclsosuresscotland.co.uk or Access Northern Ireland on 0300 200 7888 or via their website http://www.dojni.gov.uk/accessni.

The Subject Access form should not be used for:
  • Employment purposes
  • Request for information for the purposes of emigration, visas, work permits or residency in either Australia, Bahamas, Belgium, Canada, Chile, Kuwait, New Zealand, South Africa, Uruguay or United States of America
  • Individuals requiring Police Certificates for the purposes of applications for emigration, visas, work permits or residency in Australia, Bahamas, Belgium, Canada, Chile, Kuwait, New Zealand, South Africa, Uruguay or United States of America should contact ACRO on the below contact numbers of via their website (ACPO website).
Contact Details:

Address:

Information Standards & Compliance
North Wales Police Headquarters
Glan Y Don
Abergele Road
Colwyn Bay
LL29 8AW

Email:dataprotectionenqs@nthwales.pnn.police.uk

Telephone: 01492805125