Who we are and what we do

Force Structure

The attached chart shows how our force is structured (PDF).

Chief Officers

Read more about our Chief Officers - who they are and what they are responsible for.


The Force is structured into six main areas, each responsible for providing different services.

Operational Support Services (Click for more information)

Operational Support Services are responsible for:

  • Roads Policing
  • Force Firearms Unit
  • Force Control Room
  • Force Dog Section
  • Operational Planning
  • Administration of Justice Department

Administration of Justice Department (AJD) - headed by Julie Foster.  Julie has worked within North Wales Police since 2002, where she began as the Central Ticket Office Business Manager, responsible for the preparation of Traffic-related matters for Court.  In 2003 Julie was promoted to Operations Manager for AJD.  This role included overseeing Collisions and Traffic, the Safety Camera Partnership, the Disclosure & Barring Scheme department, Summons Administration, the Firearms Registry and the Custody Policy. 

In 2008, Julie was appointed to Assistant Director, Head of AJD - the equivalent civilian rank to a Police Superintendent.  She also joined the Local Criminal Justice Board and has a key role in terms of Partnership working across the Criminal Justice System.  As Head of AJD, Julie has responsibility for the above departments as well as Witness Care and Case Building. She is accountable for Criminal Justice policies and procedures and their adoption within Force, as well as the delivery of the National Criminal Justice Efficiency Programmes.

Local Policing Services (Click for more information)

Local Policing Services (LPS) include:

Crime Services (Click for more information)

Crime Services (CS) includes a variety of specialist departments and units, such as:

Corporate Services (Click for more information)

Corporate Services is responsible for internal and external communications, reviewing and implementing business improvement and change within the force, overseeing and implementing government led initiatives, liaison with government inspection teams and managing the force trust and confidence approach. 

Our Chief Information Officer is Ian Davies. Ian joined North Wales Police in 2001 as Corporate Business Manager, then from 2003 he worked as Head of Projects and Customer Services. In 2010, following an extensive Force-wide corporate capability review, Ian was to appointed as Chief Information Officer (CIO), Assistant Director. As CIO, Ian is responsible for developing, leading and delivering the overall Information Strategy for North Wales Police. He is the executive Officer in authority of the force's information processing, sharing and disposal, and is responsible for creating and monitoring business value from Information Assets, ensuring availability of information, security, audit and data integrity. Ian oversees the function of a number of departments, including:

Business Services (Click for more information)

Business Services comprises a varied group of departments whose objective is to support frontline policing. This includes:

  • Finance
  • Human Resources
  • Training
  • Facilities
  • Fleet
  • Procurement
  • Medical Services
  • Information Technology
  • Business Intelligence

Our Head of Information & Communication Technology (ICT) is Keith Williams. Keith joined North Wales Police in 1988 as a Computer Assistant, and subsequently gained promotion to the new role of IT Operations Manager, then Computer Manager and finally as the ICT Development Manager following the merger of the Computer and Communications department.

Following the restructuring of the organisation in 2011 he is now the Head of ICT and has responsibility for:

  • The delivery of an efficient and resilient ICT Service to support front line policing and other support services.
  • The procurement of a wide range of ICT goods and services and the management of suppliers to ensure the highest levels of quality and customer service.
  • To ensure that effective ICT related research and development is undertaken in order that NWP is well placed to take advantage of evolving technology to meet the business requirements.

Our Head of Fleet & Facilities is Stephen Roberts. Stephen joined North Wales Police in 2000 as Head of what was then known as the Facilities Management Department. His area of responsibility has widened since the Force restructure in May 2011 and in addition to the comprehensive management of the estates of both North Wales Police and North Wales Fire and Rescue Service, he now has responsibility for:

  • Corporate Health and Safety
  • Found, Lost and Seized Property
  • Archiving
  • Facilities Logistics and Cleaning Services
  • And since April 2012, also the Force’s Fleet

Our Head of Finance is Guto Edwards. Guto joined North Wales Police in 1995 as an Accountancy Assistant, having graduated from Bangor University in 1989 and completing his Chartered Institute of Public Finance accountancy exams in 1994. He had previously worked for Arfon Borough Council. Guto was promoted to Accountancy Services Manager in January 1996, working with the Finance Department at Colwyn Bay, Police Headquarters. In December 1997, he was further promoted to the role of Principal Accountant within the Finance Department at Colwyn Bay. He was made an Assistant Director in 1998 and is currently the Head of Finance for the Force. Guto has undertaken the role of Chief Finance Officer on behalf of the Chief since July 2014. The main responsibilities of this Post are:

  • Financial planning, monitoring and reporting
  • Financial Governance for all of the Forces’ financial transactions
  • Financial and Management accounting
  • Ensuring compliance with legal and statutory financial requirements

Professional Standards (Click for more information)

The Professional Standards Department (PSD) deals with complaints against Police Officers and staff in North Wales in line with the Police (Complaints and Misconduct) Regulations 2012 and the Independent Office of Police Conduct (IOPC) statutory guidance on dealing with public complaints. For further information about the unit, please visit their web page.

PSD is headed by Detective Superintendent John Hanson.

To contact any of the individuals listed on this page, please email the Force at northwalespolice@nthwales.pnn.police.uk

Please note that there is no guarantee that the person will be able to reply to you individually.

Officer and Police Staff Establishment

Details relating to the Officer and Police Staff establishment can be found on the Gov.uk website.

Performance statistics and figures relating to the number of staff and officers employed by the force can be found below:

How to contact North Wales Police

Visit our Contact page for details of all the ways you can contact us.

Freedom of Information & Publication Scheme Unit

Visit the FOI web page for full details of the unit and how to contact them.


2012/13 - £1,000 from CNS and £2,000 from Niche RMS in sponsorship for the Annual Awards.


Automatic Number Plate Recognition (ANPR) technology is used within North Wales Police to help detect, deter and disrupt criminality at a local, force, regional and national level, including tackling traveling criminals, Organised Crime Groups and terrorists. ANPR provides lines of enquiry and evidence in the investigation of crime and is used by forces throughout England, Wales, Scotland and Northern Ireland.

ANPR Information - English