Protect yourself from fraud

Take Five

Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud. It is the first national campaign to be backed by the Government, all major banks and other financial service providers across the UK. You can find advice, videos and educational resources on the Take Five website.

Take Five: five key things to remember

The campaign asks everyone to help protect themselves from financial fraud by remembering some simple advice:

  1. Never disclose security details, such as your PIN or full password - it’s never okay to reveal these details
  2. Don’t assume an email request or caller is genuine - people aren’t always who they say they are
  3. Don’t be rushed – a genuine bank or organisation won’t mind waiting to give you time to stop and think
  4. Listen to your instincts – if something feels wrong then it is usually right to pause and question it
  5. Stay in control – have the confidence to refuse unusual requests for information

What else can I do to stay safe?

You can reduce the risk of becoming a victim of fraud by taking these simple but very effective steps.

  1. Never send or give money to anyone you don’t know or trust. Don't agree to offers or deals immediately. A genuine company will not mind you taking time to get independent/legal advice and check their credentials before you make a decision.
  2. Be suspicious of ‘too good to be true’ offers and deals. There is no such thing as a real get-rich-quick scheme. Don't rely on positive reviews: find solid independent evidence of a company’s success.
  3. If in doubt, phone a relative, friend or someone you know personally. Always get independent/legal advice if an offer involves money, time or commitment.
  4. Beware of email and computer scams. Treat all emails from unknown senders with suspicion. Always log on to websites directly rather than clicking on a link in an email, even if it looks genuine.
  5. If you're worried that a website may not be genuine, check it at
  6. Do not be embarrassed to report a scam. Scammers are experts at manipulation - there is no shame in being deceived. Report it and get help. By reporting you will make it more difficult for them to deceive others.

There is further advice and support available from GetSafeOnline and Financial Fraud Action

Follow our @NWPFraud account on Twitter for information on the latest scams and advice on how to stay safe.

Report a fraud

Need to report a potential fraud? Call 0300 123 2040 or visit the Action Fraud website.