Anti-social Behaviour (ASB)

Noise.  Graffiti.  A crowd of drinkers shouting abuse at passers-by.  All examples of Anti-social Behaviour (ASB).  The kind of behaviour that - although it might not do any physical harm - can make life miserable.  We understand that, and we’re committed to reducing and resolving such matters to make your area a more pleasant place to live. 

ASB covers a wide range of actions and behaviour, but is basically anything that results in:

  • Someone feeling personally threatened, or
  • The creation of a public nuisance, or
  • A detrimental impact on the environment, or on the quality of life of an individual/community

Sometimes there is a criminal element, for example vandalism, begging, drug dealing or underage drinking.  Hate crime incidents can also be ASB (find out more on our Hate Crime page). 

ASB Graffiti alt=But it also includes incidents which are not criminal, yet still impact on an individual or community. 

Imagine noise disturbances such as loud music or late night parties.  Rubbish dumped on the streets.  Pets left to run out of control.  When this sort of thing happens over and over, those around begin to feel resentful or anxious, perhaps even fearful. 

We don’t want anyone to have to live that way.  Whether we deal with it, or refer the issue to one of our partner agencies, reports of ASB will always be taken seriously. 

What can I do?

Report it

Reporting incidents is vital.  It means we can act to tackle problems, or gather evidence to enable other agencies to take action.  If you don’t tell us, we can’t help. 

Depending on the type of complaint, we might not be the best ones to deal with it.  But we are always here to advise you.  It could be that we direct you to your local council or housing association, as would be the case for reports of noise nuisance, abandoned cars or neighbour disputes, for example.  Here are the details of partner agencies who may be able to help you if you don't wish to contact us. 

If you are harassed or victimised

Contact your local Neighbourhood Policing Team or call 101 if ASB is affecting your quality of life.  You don’t have to put up with it.  Always call 999 if a situation becomes an emergency (if someone’s life or safety is threatened, or a crime is in progress). 

Join your local Neighbourhood Watch scheme

Being part of Neighbourhood Watch is a great way to work as a community to make a difference in your area.  By talking with other members, you may discover that the things which bother you also bother them and together with your Neighbourhood Policing Team you can work towards getting those problems resolved. 

Community Trigger ASB Case Review

If you have reported three or more ASB incidents within six months, but are still suffering, consider making use of this process.  Introduced across North Wales in October 2014, it acts as a ‘backstop safety net for victims’ to ensure that the appropriate level of support has been put in place, or considered.  For further details, please visit the Community Trigger page

What will the police do?

Reducing and resolving crime and ASB is one of our priorities and always will be.  We can deal with ASB in various ways, including:

  • Patrolling the area – providing a visible police presence is a good deterrent
  • Directing people to leave an area
  • Arresting and prosecuting, if a crime has been committed
  • Agreeing an ‘Acceptable Behaviour Contract’ with the person responsible
  • Restorative justice – a process where the person responsible and the person affected agree what should be done to repair the harm

Councils and housing providers also have certain powers, including:

  • Enforcing tenancy conditions or evictions
  • Serving noise abatement orders
  • Enforcing/changing the conditions of premises which are licensed to sell alcohol

Put simply, there are a lot of options, from the most basic tactic of just ‘having a word’, so the culprit realises their actions are affecting others, right up to eviction from a property.  Don’t feel you can't call us, just because the problem is not criminal. 

Advice for parents

Please talk to your kids – sometimes what they see as ‘just having a laugh’ can have a really hurtful effect on other members of your community.  They might not be not breaking the law, but that doesn’t mean it’s okay to behave that way.