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Write to us:
|North Wales Police Headquarters|
|* If you know the officer or department you wish to receive your letter please include this as the first line of the address.|
In an emergency, dial 999
Use a text phone to call the Typetalk emergency line on 18000
For non emergency calls, please dial 101 or 0300 330 0101
We welcome correspondence in Welsh or English.
How much does it cost to call 101?
Calls to 101 (from both landlines and mobile networks) cost 15 pence per call, no matter what time of day you call, or how long you are on the phone.
The 15p cost of the call goes to the telephony providers to cover the cost of carrying the calls. The police and government receive no money from calls to 101.
Accessible contact methods:
- SMS: 66767
- NGT Relay (formerly known as TextRelay): 18001 101
Emergency text messaging service
If you cannot make voice calls, you can now contact the 999 emergency services by SMS text from your mobile phone. Emergency 999 is part of the standard 999 service which has been designed specifically for people with hearing loss or difficulty with speech.
You can only use this service if you have registered with emergencySMS first.
Emergency SMS – Contact 999 by SMS text. You must register to use this service.
To register, text ‘register’ to 999. You will get a reply then follow the instructions you are sent. If you require more information, visit:-
|Abnormal Loads||01492 805407||09.00 - 17.00 Mon - Fri|
|Bikesafe||01492 804135||09.00 - 17.00 Mon - Fri|
|Data Protection Enquiries||01492 805125||09.00 - 17.00 Mon - Fri|
|Firearms Licensing||01745 539394||10.00 - 14.00 Mon - Fri|
|Police Registration Certificates||01492 804120||09.00 - 17.00 Mon - Fri|
|Ports & Aviation Policing||01407 724444||09.00 - 17.00 Mon - Fri|
Contact our Recruitment team:
|Police Officer recruitment||SSFPCRecruitment@nthwales.pnn.police.uk||01492 805000|
|PCSO recruitment||SSFPCSORecruitment@nthwales.pnn.police.uk||01492 805000|
|Specials recruitment||SSFSpecialsRecruitment@nthwales.pnn.police.uk||01492 805000|
|Police Staff recruitment||SSF.Recruitment@nthwales.pnn.police.uk||01492 805000|
North Wales Police Public Confidence Survey:
Chief Constable Polin and the North Wales Police and Crime Commissioner Arfon Jones have commissioned a public confidence survey of North Wales residents. This is the fourth annual survey, and gives the public of North Wales the opportunity to feed back their perception of services provided by the Police, feelings of confidence and safety, and their general views of policing. The public are also asked about their views on the priorities set by the Police and Crime Commissioner. The survey is undertaken by Opinion Research Services, based in Swansea, who are contacting randomly chosen members of the public between now and the end of December. The survey should only take 10-15 minutes to complete. Welsh speakers can complete the survey in Welsh as all interviewers are bilingual.
Our partner agencies (not police numbers)
|North Wales Fire & Rescue (non-emergency enquiries)||01745 535805|
|Welsh Ambulance Services (non-emergency enquiries)||01745 532900|
|Betsi Cadwaladr Health Board||01248 384384|
|Ysbyty Gwynedd (Bangor)||01248 384384|
|Ysbyty Glan Clwyd (Bodelwyddan)||01745 583910|
|Wrexham Maelor Hospital||01978 291100|
|Police and Crime Commissioner||01492 805486|
|Anglesey County Council||01248 750057|
|Gwynedd Council||01766 771000|
|Conwy County Council||01492 574000|
|Denbighshire County Council||01824 706101|
|Flintshire County Council||01352 752121|
|Wrexham County Council||01978 292000|
- Report incident online If you need to report something, but don't need to call us, you can find everything you need here
Have a question?
Chat online. Not for emergency use.
- Need to report a new incident but it’s not an emergency?
- Is there a danger to life?
Is a crime in progress?
Is Police attendance required immediately?