Live Chat Support



We recognise that you might not always want or need to call us on the phone. So we offer other options, including email, online reporting forms and online live chat.

This live chat service is intended for non-emergency enquiries. If it is not available, visit our online reporting forms or call 101.

In an emergency always call 999.

If you are contacting us with a covid-19 enquiry relating to local lockdowns, please check the Welsh Government FAQ resources here: To report a possible breach of COVID-19 measures, or for any other general enquiry, please continue to our live web chat.

Terms and Conditions (Click for more information)

We cannot provide any updates on incidents or ongoing crimes directly over this chat facility.

This service is operated by North Wales Police and can only deal with enquiries relating to the force area. We will not be able to assist with anything outside of this area.

Abusive and nuisance messages will not be tolerated. We kindly ask that you refrain from mis-using this facility. If you choose to ignore this message we may decide to prosecute you under the Malicious Communications Act 1998.

This is a secure service, however, if you are in a public place or using a shared computer, please be mindful of others who could potentially view the content.

Any personal information supplied by means of this website will be processed in accordance with the Data Protection Act 1998. North Wales Police may hold this information in manual or electronic form. It will be processed in connection with the query you raise and with North Wales Police’s broad purpose of preventing and detecting crime; protecting life and property; preserving order; maintaining of law and order and rendering assistance to the public.

By clicking the button below you agree to the terms and conditions set out above.


Have a question?
Chat online. Not for emergency use.